A simple guide to finding the right support for everyday independence
Choosing a Supported Independent Living (SIL) provider is a big decision—one that can shape your daily life, your long-term wellbeing, and even your sense of freedom. Whether you're looking for yourself or someone you care about, it’s important to find a provider who’s not just qualified, but genuinely understands your needs and goals.
Here’s a straightforward guide to help you choose the right SIL provider for long-term support:
1. Start with Your Goals
Everyone’s journey is different. What are your priorities? Is it living close to family, learning new skills, building social connections, or just feeling safe and comfortable day-to-day?
Make a list of what matters most to you. This will help you filter providers who align with your vision for independence and growth.
2. Ask About Experience and Qualifications
A good SIL provider should have experience working with people who have similar needs to yours. Don’t be afraid to ask:
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How long have you been offering SIL services?
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What types of support do you specialise in?
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Are your staff trained in person-centred care and NDIS requirements?
You want a team that’s both skilled and genuinely caring.
3. Look for a Personalised Approach
No two people are alike—and your support shouldn’t be either. Ask potential providers how they tailor services to each individual.
A great SIL provider will take the time to understand your routines, your preferences, and how you like things done. It’s not just about services—it’s about building a comfortable life.
4. Consider the House and Location
The environment matters. Visit the homes if you can. Are they clean, safe, and welcoming? Do they feel like a place you'd actually want to live?
Location is key, too. Think about access to public transport, parks, shopping centres, or your regular health providers.
5. Ask Current or Past Residents (If Possible)
Word of mouth is powerful. If you get the chance, speak with current residents or their families. They’ll give you honest insight into what it’s really like living there—the good, the bad, and everything in between.
6. Transparency Is a Must
From pricing to service agreements to house rules, everything should be clear and easy to understand. If a provider avoids answering questions or doesn’t provide detailed information, that’s a red flag.
You have a right to understand what you’re signing up for.
7. Check for Flexibility
Life changes. Your needs might, too. Choose a provider that can adapt to those changes—whether that means increasing your support hours, switching to a different home, or helping you work towards greater independence over time.
8. Trust Your Gut
At the end of the day, trust how you feel. Did the provider listen to you? Were they respectful? Do they seem invested in your long-term happiness, not just filling a spot in a house?
Sometimes, your instincts tell you everything you need to know.
Final Thoughts
Finding the right SIL provider is about more than ticking boxes. It’s about finding a partner who will walk with you for the long haul—someone who understands that independence looks different for everyone and is ready to support your journey, your way.
Take your time, ask questions, and remember: you deserve support that feels right.
Looking for SDA Accommodation?
If you're considering SDA, SIL, or both, it's crucial to find the right accommodation and support services that align with your needs.
Our team At Ausnew Home Care is here to assist you in finding the perfect living arrangement that supports your independence and well-being.
